Service Brochure — CareCall AI
CareCall AI
Intelligent Care Management for Welsh & English Providers
The all-in-one digital platform built specifically for CIW and CQC compliance. Manage staff, service users, care plans, training, and invoicing — all from one place.
About CareCall AI
CareCall AI is developed by Accredilink Community Response Taskforce, a CIW-regulated care provider based in Denbigh, North Wales. We built this platform because we needed it ourselves — and found nothing on the market that combined all the tools a Welsh care provider needs in one place. CareCall AI is the result of real-world care experience combined with modern AI technology.
Features
Staff Rota & Shift Management
Build rotas, manage shift patterns, handle swaps and cover. Automated blank shift generation and pattern deployment.
Bilingual Care Plans (EN/CY)
Full care plans with Welsh language support. AI-powered translation for CIW Welsh Language Standards compliance.
Daily Care Logging
Customisable care log forms with body map, mood tracking, and configurable fields per service user.
eMAR Medication Tracking
Electronic medication administration records with alerts, stock management, and audit trails.
AI Course Builder & Training
Generate staff training courses using AI. Track completions, certificates, and training matrix compliance.
Staff Supervision Tracking
12-weekly supervision reminders and records for RISCA Regulation 36 / CQC Regulation 18 compliance.
Invoicing & Payroll
Generate invoices, track payments, manage recurring billing, and calculate staff payroll from shift data.
Family Portal
Give families secure view-only access to care logs, daily updates, and wellbeing information.
Safeguarding Reporting
Structured safeguarding incident reports with body maps, follow-up tracking, and audit history.
Mobile App
iOS and Android apps via Capacitor. Staff can log care, view rotas, and communicate on the go.
CIW Compliance Dashboard
Pre-populated CIW regulation forms with built-in guidance. Track compliance across all RISCA regulations.
AI-Powered Insights
Natural language AI assistant for care queries, report generation, and data analysis.
CIW & CQC Compliance
CareCall AI is designed from the ground up for regulatory compliance. Every feature maps directly to RISCA (Regulation and Inspection of Social Care (Wales) Act 2016) and CQC (Care Quality Commission) standards. Our built-in guidance helps your team understand exactly what inspectors are looking for.
Pricing
Plans start from £49/month for up to 10 staff. Professional plan at £99/month includes all features for up to 50 staff. Enterprise pricing available for larger organisations.
View Full Pricing →Get in Touch
Ready to see CareCall AI in action? Start your free trial or book a personalised demo with our team.